Digitalisation in visitor management and ticketing.
- 24/11/2022 | 11:00 AM - 12:30 PM
MUTEC seminar room, Hall 2
Digitisation affects all areas of museum work. Even if the focus is often on educational formats and the care of collections, digital technologies are also increasingly being used in administration, e.g. visitor management, ticketing, box office systems and office administration.
management, ticketing, cash register systems or office administration.
This event is open for everyone
11:00 a.m. - short welcome / introduction by MUTEC / Leipziger Messe
11:05 am - 11:15 am
Giant Monkey GmbH, Berlin, Mr. Florian Rogge
Digitalisation through interface cash desk and ticketing system
Advantages of an interface-based connection of cash register and ticketing/visitor management system
11:20 am - 11:30 am
Arenametrix, Paris, Ms Solene Jimenez
Arenametrix, the total CRM solution for cultural enterprises
Knowing your audience: a prerequisite for the best visitor management
11:35 - 11:45
Ask Mona, Paris, Ms Céline Cauderlier
How Ask Mona implemented the digitalization of visitor management and ticketing though a chatbot
Simplify the communication with your visitors for your site
11:50 a.m. - 12:00 p.m.
Beckerbillett GmbH, Hamburg, Mr. Christoph Immel
Efficient visitor management with a future
How visitor management can reduce your working time by up to 33
12:05 - 12:15
TLS-Boca Systems, Immenhausen, Mr Leonard Boguth
The admission ticket as a medium for visitor retention
12:20 - Closing words