Short description

Digitisation affects all areas of museum work. Even if the focus is often on educational formats and the care of collections, digital technologies are also increasingly being used in administration, e.g. visitor management, ticketing, box office systems and office administration.
management, ticketing, cash register systems or office administration.

This event is open for everyone

Description

Programme schedule:

11:00 a.m. - short welcome / introduction by MUTEC / Leipziger Messe

11:05 am - 11:15 am

Giant Monkey GmbH, Berlin, Mr. Florian Rogge

Digitalisation through interface cash desk and ticketing system

Advantages of an interface-based connection of cash register and ticketing/visitor management system

11:20 am - 11:30 am

Arenametrix, Paris, Ms Solene Jimenez

Arenametrix, the total CRM solution for cultural enterprises

Knowing your audience: a prerequisite for the best visitor management

11:35 - 11:45

Ask Mona, Paris, Ms Céline Cauderlier

How Ask Mona implemented the digitalization of visitor management and ticketing though a chatbot

Simplify the communication with your visitors for your site

11:50 a.m. - 12:00 p.m.

Beckerbillett GmbH, Hamburg, Mr. Christoph Immel

Efficient visitor management with a future

How visitor management can reduce your working time by up to 33

12:05 - 12:15

TLS-Boca Systems, Immenhausen, Mr Leonard Boguth

The admission ticket as a medium for visitor retention

12:20 - Closing words

Event Location

MUTEC seminar room, Hall 2