Cultural Index. Agentic Booking for cultural organisations

1:00 PM - 1:30 PM Thu, 05 Nov

Short description

‘Hey Siri, book me two tickets for the opening of the Pergamon Museum!’ Today, this request will not produce the desired result (automatic availability check, payment, receipt of tickets) for any museum. We are introducing the Cultural Index as a way of making cultural institutions visible and bookable via AI assistants.

Description

A visitor asks ChatGPT, Claude or Siri to “book tickets for the opening of the Pergamon Museum”. The AI assistant should be able to find the museum, check availability, process the payment and issue the tickets. At present, this is not possible. Museums are invisible to AI agents, as there is no connection between the agent platforms and the systems that museums actually use.

Cultural Index (CIX) bridges this gap. This new go~mus service makes the entire range of museum offerings (exhibitions, tickets, guided tours, events, annual passes, gift vouchers) accessible to AI agents via a clear set of tools. The agent searches, the agent books, the visitor pays, and the museum receives the order. CIX supports MCP, ACP and UCP, meaning the same integration works for Claude, ChatGPT, Gemini, Microsoft Copilot and whatever else is yet to come.

Speaker

Information about the program

Event Location

EXHIBITOR FORUM  (Hall 4, G10)

Exhibitors